Great pay, lack of cohesion at the Leadership level - Customer Service Specialist Amcor Employee Review

2.0
Dec 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, great co workers, great pay

Cons

Leadership is too busy doing project work to actually adjust the fundamental issues that prohibit CSRs from being able to provide excellent customer service. Departments are not on the same page and have competing goals.

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5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Diverse work, gains exposure to many systems and processes

Cons

Payroll is always strict and deadlines need to be met no matter what

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Close to the house Small factory

Cons

Poor communication Fails to deliver what is promised Forced overtime Bad turnover

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