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America First Credit Union

Engaged Employer

Failure to support their own employees. - Records Clerk America First Credit Union Employee Review

1.0
Aug 10, 2022
Recommend
CEO approval
Business Outlook

Pros

I am really forced to TRY to find anything positive to say about this work environment. Which, in itself should speak volumes. The PTO and sick leave were pretty good. That's about it. My best days working here were the days I used my leave and didn't have to be there.

Cons

Compensation: anyone you talk to will be making different amounts of money hourly. some people had been there less time than I had but they were employed at a much higher starting wage than I was making after six months to a year. They ALSO would directly tell us not to discuss our wages amongst each other and would punish those who did. Which is incredibly illegal. Under the National Labor Relations Act, employees have the right to communicate with other employees at their workplace about their wages. Facilities: being a billion-dollar company you would expect comfortable facilities and accommodations, but you would be very mistaken. The facilities are drab, dreary, and prison-like. The tellers in the branches get beautiful spacious, bright, and airy facilities, but those that work behind the scenes in the other offices are not afforded the same prestige. Policies: their policy for dress code is excessive, sexist, and transphobic. Specific dress codes for 'male' OR 'female'. I am pulling this DIRECTLY from the handbook they provided at orientation. and I quote " Facial jewelry is limited to the ears and nose only - Only women may wear earrings. Gauged ears are not acceptable" "Tattoos MUST be covered and not visible - professionalism is the goal" "Women's clothing must be modest not tight or too revealing, necklines should not be 'low cut' exposing cleavage of any kind" Policies like these show just how dated and backward this company is. Nothing about these policies is inviting to anyone that isn't LDS. If you wanted to maintain a workforce, and not a proverbial revolving door of employees, you would have policies that reflect that. Your policies would be inviting and accepting of all. But they're not. Nothing about my time at this company was pleasant. I would come home at the end of my shifts and cry in my car because I was so miserable, management didn't care, and my coworkers didn't care. Every shift was spent waiting for the time I could go home.

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America First Credit Union Response
3y
Thank you for sharing your feedback. Our focus is to continually improve our practices. We take all feedback seriously, and we want to assure you that we have procedures and standards in place to ensure all our employees have a positive experience.

Explore other reviews about America First Credit Union

5.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Work/Life balance Great management support Great benefits Competitive pay

Cons

Large company that is harder to move up to in a department

2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Fair career growth opportunities inside of company.

Cons

Management doesn’t communicate with employees or each-other.

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