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      America First Credit Union

      Engaged Employer

      America First Credit Union reviews

      Meh - Member Service Agent America First Credit Union Employee Review

      3.0
      Aug 27, 2024
      Member service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Team and Team lead Allowed fully remote work during the pandemic and supplied hardware Was a great job to learn some of the ins and outs of finance

      Cons

      Was pushed to cross-sale products even though we were told in orientation we would not be selling things Customers were often very abusive with no repercussions Promised career raises were paused even with metrics met Call center work was very detrimental to my mental health mostly due to the abuse faced on the day to day.

      avatar
      America First Credit Union Response
      1y
      Thanks for your review. We take all feedback seriously and will use this to improve our practices moving forward. We believe in giving the highest levels of service to our members. We also believe in taking care of our own. These values guide our approach in both employee and member relationships.

      Explore other reviews about America First Credit Union

      5.0
      Apr 23, 2026
      Loan officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work/Life balance Great management support Great benefits Competitive pay

      Cons

      Large company that is harder to move up to in a department

      2.0
      Jun 9, 2026
      Member service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fair career growth opportunities inside of company.

      Cons

      Management doesn’t communicate with employees or each-other.

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