They’ve lost their way - General Manager America's Best Employee Review

2.0
Sep 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Fairly decent pay for management; employee eyewear benefits and 50% off coupons for friends and family.

Cons

Where to begin? They don’t tell you up front about the mandatory 45 hour plus work week. However your salary is based off a 40 hour work week. Your schedule lists you as 40 hours when figuring payroll. If I want to take a day off, I have to put in a full 8 hours, even though I’ve already worked 36 hours the other 4 days. All in I calculated over 200 unpaid hours a year. So basically my “Paid Time Off” is comped time. Now the company is transitioning away from being a value brand, making eye care and eyewear affordable for everyone. They are raising the metrics and becoming super high pressure for add ons. They push the drs to churn out 4-6 patients an hour, making time in chair 10-12 minutes, diminishing patient care. There is constant turnover because associates are not paid very well and commission is low. Management gets to fill in the gaps because payroll is micromanaged to the dollar! I’m told to hold off on doing past due store maintenance. Overall, I feel like the ship is sinking and I’m living my life on fast forward and not enjoying any of it!

Explore other reviews about America's Best

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Commission isn’t capped Earn commission on most sales

Cons

Commission isn’t earned on every sales Low commission rate

3.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Closed on Sundays. Good eyewear and eye care discounts. Company provided training for some roles.

Cons

Low pay. High staff turnover. Not-so-supportive upper-management.

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