1.0
Mar 27, 2015
Anonymous employee
Former employee, less than 1 year
Richmond, VA
Recommend
CEO approval
Business Outlook
Pros
You got a pay check. The focus from middle management was on keeping the store vacuumed and the drawers clutter free. Wish I could actually say something more positive.
Cons
Where to begin......far too many appointments with major overbooking from on line. Crazy!! It was almost impossible to provide patients with a quality exam and quality customer care when purchasing eyewear or contact lenses. Understaffed and overworked for the sheer number of people coming in for exams and purchasing. Poor quality frames with the receptionists doing horrific adjustments (but only because there aren't enough trained opticians on the sales floor.