Pros
- great mission of company - coworkers are quality people genuinely trying to do well at their job and help as many people as possible - company continuously trying to improve quality of care of treatment programs - legitimate rehab programs with many resources
Cons
"Unlimited room for growth if you're capable of showing initiative, you'll get noticed and rewarded" - this is the definition of favoritism, compensation is SUBJECTIVE and based on NO DEFINED metrics - AAC hires SALESPEOPLE in the call center to help people get into treatment; pay structure was changed and is STRICTLY salary - this favoritism creates distrust of management and a divide in the call center "Employee complacency, relaxed culture" - nature of the job is incredibly stressful, we get suicidal callers, families in crisis, expected to deal with volatile situations with little down time/training - admissions coordinators are SALESPEOPLE, not clinicians trained to deal with the level of stress of the job "Limited accountability" - Managers get NO SPECIFIC training on how to coach individuals on their teams - limited upward mobility - there is NO continued training of admissions coordinators