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American Addiction Centers

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Do not apply! AAC only cares about $ - Therapist American Addiction Centers Employee Review

1.0
Jul 11, 2015
Recommend
CEO approval
Business Outlook

Pros

You will get work experience and training - although this is at a cost of high caseloads and ignoring ethics. There are always jobs available because staff leave so regularly due to disgust for the company. I was there some time ago but things have not changed. They burn through all levels of staff including managers.

Cons

Case loads were consistently high and bordered against state regulations meaning clients did not get much direct contact. They claim to be dual diagnosis but the psychiatric care is minimal meaning clients were placed there who were not getting adequate medication or checks. Kept clients there that were a risk to themselves and others instead of referring to appropriate care. They also did not screen for medical needs so many patients who needed inpatient hospitalization were kept there at great risk without the proper medication or care.

Explore other reviews about American Addiction Centers

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Accommodations Team Management support Schedule accommodations

Cons

Pay Transparency Raises Constant changes

2.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve worked with some great people here over the years. Most have moved on to great opportunities.

Cons

Short deadlines and a lot of change while also being short staffed due to turnover. Upper management is all remote while accountants still work a hybrid schedule. It used to make sense to have a hybrid schedule because the previous CEO, CFO, VP, etc. were all in office the same days as accountants and had meetings in person. Since upper management is all fully remote now, the accountants should be as well. Benefits such as PTO is allowed to accrue to 80 hours and then it stops accruing. 40 hours max can be carried over to the next year. No PTO payout when you leave. Previously you were until this year. Holidays you get off are 8 holidays you choose from a list and New Years is a fixed holiday. Used to be more holidays similar to banking holidays. Performance Reviews were in July 2025 and we won’t see the pay raise until March 2026. Pay raises don’t happen every year. The reviews are very long and drawn out.

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