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      American Airlines

      Engaged Employer

      American Airlines reviews

      Great Benefit / Stressful Shifts - GSA - Guest Service Agent American Airlines Employee Review

      4.0
      Apr 27, 2026
      Gsa - guest service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flight benefits and great compensation, fair seniority system

      Cons

      Stressful, long calls and lots of training

      Explore other reviews about American Airlines

      5.0
      Jul 4, 2026
      Ramp agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great working with people from all over the

      Cons

      Management can sometimes take things personal

      3.0
      Jul 4, 2026
      Developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flight benefits and scale of data will be helpful in improving our problem-solving skills at scale.

      Cons

      Low salary and slow promotions and very demanding work.

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      American Airlines reviewsAmerican Airlines GSA - Guest Service Agent reviewsAmerican Airlines review