The Reality at American Airlines - Flight Attendant American Airlines Employee Review

2.0
Oct 29, 2008
Recommend
CEO approval
Business Outlook

Pros

You will make great friends, the other flight attendants are wonderful, and you do have a lot of flexibility with your schedule. If you are a playful person, thrive on changing circumstances, and don't need a lot of recognition or status in your job, but value your freedom, then this might the right job for you.

Cons

The management is terrible. Ultimately, there is no respect from headquarters toward the everyday people who actually run the day-to-day operations. Management rewards themselves with huge bonuses, as we have taken an enormous paycut to "keep the company afloat" during the threat of bankruptcy. All these promises were made at that time, that we would share in the "turn-AAround plan", that we would benefit when the company became profitable. What a joke. I never believed this, because I have seen our management be so deceitful, time and time again in the past. And my suspicions were correct. Management could not care less about keeping promises or valuing their employees. We are still working under a contract imposed on us in 2003, which reduced our pay by 35%. Overnight, I made $12,000 less each year. For doing the exact same job.

Explore other reviews about American Airlines

5.0
Jun 25, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great campus with great gym

Cons

3 days in office which sucks

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

It provides training for Tier 1 IT Support. You will be introduced to how the first line of IT works.

Cons

The compensation range provided by the recruiter will not be applied when they offer you the role. It will be (below minimum) . The job itself feels like a mixture of IT and customer service. You will eventually take ( calls +messages) at the same time for a very low pay. This department laid off over half of their team members to save cost and to establish an off shore team in India. They have been interviewing candidates for (months) to fill up a few spots but obviously the trick of offering low compensation at the end of the process did not work well. One more thing to mention, forget about moving forward to a better role within the company. Most likely it will not happen based on what I heard from other members. No differential for after hours and night shift pay is the same for night shift

See reviews by: Helpful|Rating|Date|All