Use to be a great company and has become cattle coral for the customers and the employees are treated like animals too. - Anonymous employee American Airlines Employee Review

1.0
Aug 28, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really is not any besides the flight benefits.

Cons

Management was a disaster. They are so afraid to correct the problem or really do not have the expertice. Promotions are based on who you know and not what you know.

Explore other reviews about American Airlines

5.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Mgmt is supportive. Co-workers are great. Benefits great.

Cons

Pay could be higher for the hours

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

People, 401k match, flight benefits

Cons

Low Pay for Tech, flight benefits for standby are now harder to use. Lots of offshoring. Company does not seem to know where to go. Lowest of the totem pole for airlines.

See reviews by: Helpful|Rating|Date|All