Arpey and senior management continue to take HUGE bonuses whilethe airline still on unstable ground. - Flight Attendant American Airlines Employee Review

3.0
Dec 9, 2008
Recommend
CEO approval
Business Outlook

Pros

Flexibility in your schedule, you are able to work around kids, family events and really anything you need to. You have total control over how much you work and what time of day and what days you wish to work. Fun crews to work with, feeling in control of your enviorment while on the job.

Cons

The downsides are being on reserve 3 times a year after being with a company for 20 years. In those 3 months the only thing you have control over is what days you have off. Being reassigned without prior warning and dealing with rude passengers.

Explore other reviews about American Airlines

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility Seniority constitutes trip results Travel benefits People I've met and places I've been

Cons

Hours are sporadic On call for several years Away from family

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

It provides training for Tier 1 IT Support. You will be introduced to how the first line of IT works.

Cons

The compensation range provided by the recruiter will not be applied when they offer you the role. It will be (below minimum) . The job itself feels like a mixture of IT and customer service. You will eventually take ( calls +messages) at the same time for a very low pay. This department laid off over half of their team members to save cost and to establish an off shore team in India. They have been interviewing candidates for (months) to fill up a few spots but obviously the trick of offering low compensation at the end of the process did not work well. One more thing to mention, forget about moving forward to a better role within the company. Most likely it will not happen based on what I heard from other members. No differential for after hours and night shift pay is the same for night shift

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