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      American Airlines

      Engaged Employer

      American Airlines reviews

      Hostile Labor Relations - Declining employee benefits - Flight Attendant American Airlines Employee Review

      2.0
      Nov 29, 2012
      Flight attendant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only reason I can think of working for this Company is for reasons of work schedule flexibility.

      Cons

      Sharply declining pay in "real" terms - most employees have experienced an 17% pay cut during Bankruptcy reorganization on top of a 30% pay cut back in 2003. Employees have seen "real" pay decline by almost 50% over the last decade. Pension plans have been "frozen" and no longer exist for future employees. Monthly Medical Insurance premiums have recently quadrupled. Travel benefits (the reason most people go to work for the airlines) are virtually worthless these days because you travel standby and nearly all flights these days are routinely oversold. Hostile Labor Relations Very poor overall employee morale

      Explore other reviews about American Airlines

      5.0
      Jul 13, 2026
      Gate agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great career worth the process

      Cons

      Hiring process takes a bit be patient

      2.0
      Jul 13, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are some truly wonderful people at American. Many care deeply about aviation and have a calling for what they do. The diversity is outstanding. The industry is endlessly fascinating. You are always learning.

      Cons

      Sadly, the toxicity of my department after we were reorganized. It turned a job I loved into one I dreaded. And management looked the other way while a steady stream of talent exited through the revolving door. I would have done nearly anything for the company. Politics, pettiness and a "mean girls" culture destroyed morale, and the negative behavior was only rewarded. PTO allowance is cheap, making flight benefits great only on paper for your first 5 years of employment.

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