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      American Airlines

      Engaged Employer

      American Airlines reviews

      TOXIC WORK ENVIRONMENT! - Quality Assurance Analyst American Airlines Employee Review

      1.0
      Mar 29, 2019
      Quality assurance analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flight benefits, flight benefits, flight benefits.

      Cons

      Politics in every way shape and form. US Airways vs. American Airlines employees, racially motivated (everyone but white people), politics within the Indian cultures and their need to help each other out based on the fact that they’re from India. So “ diverse” that Americans are put last. Non-US Citizens lay-off numerous US Citizens. What a disaster of a company. Out of hundreds, I don’t know one person that is happy working there. What a shame.

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      5.0
      Jun 20, 2026
      Ticket agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Mgmt is supportive. Co-workers are great. Benefits great.

      Cons

      Pay could be higher for the hours

      4.0
      Jul 6, 2026
      Senior engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      People, 401k match, flight benefits

      Cons

      Low Pay for Tech, flight benefits for standby are now harder to use. Lots of offshoring. Company does not seem to know where to go. Lowest of the totem pole for airlines.

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