Ilegal manipulation of personnel files - Home Based Reservations Representative American Airlines Employee Review

1.0
Jul 27, 2019
Recommend
CEO approval
Business Outlook

Pros

Flight benefits and that is it

Cons

Mostly everything else besides travel benefits. Schedules are horrible. Pay low and medical benefits so expensive and low coverage. Managers are a joke. They lie and will put illegal information on your personnel file that will ban you for life from ever working for AA. I re-applied for a Flight Attendant position recently, I got the job, I was going through the process of the background checks and they withdrew my offer because they claim I am illegible to be rehired. I requested a copy of my personnel file and they denied it. I never had any write ups, no complaints, nothing negative. I resigned with the required two weeks notice and followed every single step for resigning. Still they lie and put illegal information on my file.

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5.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Mgmt is supportive. Co-workers are great. Benefits great.

Cons

Pay could be higher for the hours

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

People, 401k match, flight benefits

Cons

Low Pay for Tech, flight benefits for standby are now harder to use. Lots of offshoring. Company does not seem to know where to go. Lowest of the totem pole for airlines.

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