Wrongful termination - Customer Assistance Representative American Airlines Employee Review

1.0
Feb 26, 2020
Recommend
CEO approval
Business Outlook

Pros

A consistent check every 2 weeks

Cons

You get occurences for even breathing wrong. Flying standby is an absolute joke. Management is horrible from top the bottom. They're the worst at handling FMLA paperwork

Explore other reviews about American Airlines

5.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Mgmt is supportive. Co-workers are great. Benefits great.

Cons

Pay could be higher for the hours

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

People, 401k match, flight benefits

Cons

Low Pay for Tech, flight benefits for standby are now harder to use. Lots of offshoring. Company does not seem to know where to go. Lowest of the totem pole for airlines.

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