Great people in the ranks who work hard for Executives who have unclear expectations and often org opposing objectives. - Senior Manager American Airlines Employee Review

3.0
Jun 5, 2014
Recommend
CEO approval
Business Outlook

Pros

Outstanding people who come to work everyday & give it their all for good leaders and some in spite of bad leaders. The Supervisory staffs in Base Maintenance put in untold hours where some are compensated, others are not - it is all so unclear when it comes to consistent policy and how it is enforced. My recognition goes to all those who "Do the right thing", but never gain recognition for it. I had the best staff I have ever managed in my 20 years of aviation leadership positions - diverse, dedicated & loyal to a leader who really cared. So, there were some good leaders and there remain some really bad ones - I hope, as a stock holder, they survive their own future.

Cons

My experience, as a Sr. Level Manager in Maintenance is that the middle management and floor staff work extremely hard to fulfill often unclear objectives. Sr. Level Management & Directors cannot work together as effective teams due to their philosophy of "I want you to do well, just not better than me." and this leads them to a culture of making themselves look good by minimalizing the work of their peers - a real sickness that sucks the life out of the middle & floor workers...too sad

Explore other reviews about American Airlines

5.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Mgmt is supportive. Co-workers are great. Benefits great.

Cons

Pay could be higher for the hours

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

People, 401k match, flight benefits

Cons

Low Pay for Tech, flight benefits for standby are now harder to use. Lots of offshoring. Company does not seem to know where to go. Lowest of the totem pole for airlines.

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