Pros
Health Benefits are reasonable if you have a family. Flight benefits if you can manage to get on a flight
Cons
Starting Salary is 14.95 an hour. Very high paced and stressful. Stats are expected in all categories at almost 100pct and based on seconds per call. Zero weeks of vacation for the 1st year. Work shifts, weekend and holidays. Attendance policy is ridiculous and no extenuating circumstances. Impossible to plan anything after your shift or DAYS OFF due to mandatory overtime which happens ALOT! You are given an hour notice that you are required to stay usually 12 hours after your shift. They will call you on your days off to come in. Again usually 12 hours and they can grab you the day before and tell you that you nee to come in on day off. Written up if cannot stay and Management has implemented mando several consecutive days in a row. Training is poor they are short staffed so just trying to get bodies on the phones and thrown to the wolves. Not worth your time. You can make more elsewhere be appreciated