You are Legit just a body to them! - Office Reservations American Airlines Employee Review

1.0
Jan 3, 2022
Recommend
CEO approval
Business Outlook

Pros

Ok benefits I guess nothing too special.

Cons

Literally upper management don't communicate at all Mandatory or Flex mandatory ALL THE TIME Terrible pay 14.74 (people at chick fila make more) Trash Union Managers who don't even know how to take a phone call but comes to micromanage you. flight benefits you can't even use No guaranteed vacation days off you have to bid for them No holiday pay, you get holiday vacation days to use NEXT YEAR!!! new hires will get a trash shift and then have to do mandatory overtime which for some reason is always 12 hours so if you work 1pm-10pm you are now working 1pm-2am. NO flexibility what so ever. Congratulations to those who've worked at this job for 30+ years they can literally do what they want but coming into this job as a new hire is not fun. This is not a good time to work for the airlines especially American. Go to delta or united. American airlines needs to get its stiff together cause this is not it.

Explore other reviews about American Airlines

5.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Mgmt is supportive. Co-workers are great. Benefits great.

Cons

Pay could be higher for the hours

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

People, 401k match, flight benefits

Cons

Low Pay for Tech, flight benefits for standby are now harder to use. Lots of offshoring. Company does not seem to know where to go. Lowest of the totem pole for airlines.

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