Not the place it once was... - Manager American Airlines Employee Review

4.0
Jun 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Free travel Competitive benefits package & 401K matching up to 5.5% Wonderful work colleagues

Cons

In the recent years since the merger the airline has changed drastically. In 2020 during COVID, layoffs affected a lot of people and the leadership team that was left is not as strong nor employee centric. Micromanagement runs rampant at the headquarters; mainly by those that have no experience in the operation. The high talent employees that know how to run the business are not given promotion opportunities and are now leaving at a rapid rate.

Explore other reviews about American Airlines

5.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Mgmt is supportive. Co-workers are great. Benefits great.

Cons

Pay could be higher for the hours

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

People, 401k match, flight benefits

Cons

Low Pay for Tech, flight benefits for standby are now harder to use. Lots of offshoring. Company does not seem to know where to go. Lowest of the totem pole for airlines.

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