Not sure where to begin - Flight Attendant American Airlines Employee Review

The airline is obviously trying to recover its losses from the pandemic, which is understandable but beyond that, it is a clown show on the front lines. Flight crews are overworked, we sit at the airport unpaid for hours, and flights are oversold to the max which makes commuting or even traveling on your time off a complete joke. The flexibility we had in adjusting our schedules on our line months is completely gone as there is very little room for adjustment because the company refuses to adjust the parameters in the system; as such, you are forced to either: call out sick, pay someone to take your trip, or just suck it up and work. Ground crews are constantly chasing metrics, violating contractual and company policy agreements to make it look like we run a smooth operation when we really are not. Management enforces little to no established standards- especially in the uniform department. Their methods of communication are haphazard and inconsistent. The person running the recruiting department for flight attendants is clearly on a mission to hire anyone with a pulse that meets the DEI parameters. Simply put, the impression is they are hiring and training new flight attendants to meet a diversity quota and not really on qualifications/experience and future potential.