3.0
Jun 11, 2015
Current employee, more than 10 years
Dallas, TX
Recommend
CEO approval
Business Outlook
Pros
Great co-workers, like job flexibility.
Cons
Travel benefits are almost null. Can rarely 'non-rev' on a flight to go on vacation w/ family. Management has no clue that the way the company treats its employees is how the employees treat your customers (novel concept). There is no incentive to ever excel. AA only recognizes employees as long as it only costs them less than a dime. AA has staff whose job it is to write articles reminding employees about 'returning American to greatness'. Parker and Isom are good at making money and lining their own pockets at the expense of customers and employees.