I'm a reflection of my work environment. - Flight Attendant American Airlines Employee Review

2.0
Sep 15, 2008
Recommend
CEO approval
Business Outlook

Pros

It's great to work for a large company for obvious reasons, you get a benefits package including, but not limited to 401 (k), dental, health, vision, vacation and possible pension. I have a somewhat flexible schedule. We do have a phenomenal website that includes company programs, discounts and information. There are also volunteer opportunities abound, and with a click you can find many of them. Obviously, it's great to work for an airline. When you do get time off and have money, and can get space on an airplane, you can take trips all over the world for a reduced rate.

Cons

It's an airline with poor management. We keep taking benefit and pay cuts while management gives themselves multi-million dollar bonuses. We don't even make a profit. The work conditions are unsafe. Maintenance constantly is called to fix a problem on an aircraft and they just duct tape it and sign off in the log book. Pieces are broken all over the aircraft and in the lavs and galleys. I'm constantly hurting myself at work, whether it's a sprained wrist or cut finger. Our layover time has been reduced drastically while our working days have gotten longer. We're tired and grumpy all the time.

Explore other reviews about American Airlines

5.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Mgmt is supportive. Co-workers are great. Benefits great.

Cons

Pay could be higher for the hours

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

People, 401k match, flight benefits

Cons

Low Pay for Tech, flight benefits for standby are now harder to use. Lots of offshoring. Company does not seem to know where to go. Lowest of the totem pole for airlines.

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