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American Auto Shield

Engaged Employer

HIgh call volumes low moral - Technical Claims Adjuster American Auto Shield Employee Review

3.0
Oct 14, 2019
Recommend
CEO approval
Business Outlook

Pros

Management is very nice. Working times are nice

Cons

Lack of guidance for new employees

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American Auto Shield Response
6y
Thank you for your feedback. We acknowledge that our new employee training needed work. The company has since invested in bringing on a new Director of Learning and Development along with 2 full time trainers to improve our training program. We're working hard to make sure all of our employees are being set up to succeed.

Explore other reviews about American Auto Shield

5.0
May 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to work with company culture.

Cons

The CEO at the time needed to be more engaged and transparent

2.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good people at the entry and mid-level

Cons

upper management is out of touch and only looks at the bottom line for Car Shield

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