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American Auto Shield

Engaged Employer

Feels like my first call center job - Anonymous employee American Auto Shield Employee Review

2.0
Jan 22, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Relaxed to a fault. Not much else.

Cons

One word... micromanagement. When all of the employees don't give a damn and those of us who do actually have to ask permission to do our job now as a result, it's time to look elsewhere. Young company making some huge mistakes. You're 20 years in guys. This is ridiculous.

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American Auto Shield Response
5y
Thank you for your feedback. As you are aware our company had grown over 90% in the last year and we're experiencing growing pains. We would encourage you to share your experience and your ideas with your Team Lead to improve in the areas outlined in your comments. We will be rolling out ways to provide feedback in the near future and would encourage you to utilize those tools.

Explore other reviews about American Auto Shield

5.0
May 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to work with company culture.

Cons

The CEO at the time needed to be more engaged and transparent

2.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good people at the entry and mid-level

Cons

upper management is out of touch and only looks at the bottom line for Car Shield

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