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American Auto Shield

Engaged Employer

Vibrant growing company! - Anonymous employee American Auto Shield Employee Review

5.0
Mar 18, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've been with the company for almost two years and during that time it's been an environment of change. It's been interesting to watch the company double in size and how they've really focused on employee development. The new employee training was completely overhauled and is some of the best training I've seen in my career. They implemented a quarterly bonus program and all employees are eligible to participate. But mostly, I feel like I can have a career here. They promote from within a lot.

Cons

Sometimes the customers can be harsh. It doesn't seem like we are ever fully staffed although they seem to be hiring like crazy. Finally, there is no community now that we are all remote. It can be difficult to build relationships with other employees outside of your immediate team.

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American Auto Shield Response
5y
Thank you for your feedback. You're right, we've completely overhauled the training program and we're glad that you appreciate all of the changes we've made. We're working to improve the sense of community in our virtual environment, some examples include reengaging our Engagement Committee, rolling out a new Well being committee and holding our first wellness challenge.

Explore other reviews about American Auto Shield

5.0
May 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to work with company culture.

Cons

The CEO at the time needed to be more engaged and transparent

2.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good people at the entry and mid-level

Cons

upper management is out of touch and only looks at the bottom line for Car Shield

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