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      American Auto Shield

      Engaged Employer

      American Auto Shield reviews

      A stressful work from home experience - Agent Customer Service Representative American Auto Shield Employee Review

      1.0
      Sep 19, 2022
      Agent customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working from home and decent pay and benefits

      Cons

      Dealing with irate customers everyday over the auto warranties that AAS services

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      American Auto Shield Response
      3y
      Thank you for your valuable feedback. We are sorry to hear that you did not have a positive experience with American Auto Shield. We appreciate your review and wish you well in your future endeavors.

      Explore other reviews about American Auto Shield

      5.0
      May 2, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work with company culture.

      Cons

      The CEO at the time needed to be more engaged and transparent

      2.0
      Apr 13, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people at the entry and mid-level

      Cons

      upper management is out of touch and only looks at the bottom line for Car Shield

      1
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