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American Auto Shield

Engaged Employer

Terrible company - Claims Adjuster American Auto Shield Employee Review

1.0
Feb 16, 2023
Recommend
CEO approval
Business Outlook

Pros

pays well, remote work, good work/life balance and benefits

Cons

very large workload, stressful, sleazy tactics used to avoid paying claims, Customers are usually very upset and wonder why they got scammed into paying for an extended warranty for months that does everything to avoid helping them out. Terrible reputation with repair shops (many refuse to work with the company due to many complications that happen day to day). Very limited in the ability to actually assist contract holders.

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American Auto Shield Response
3y
Thank you for your review. We are happy to hear that we met your pay, benefits, and work-life balance expectations. We are sorry to hear that we missed the mark regarding your other employee experiences. The feedback we receive is used to evaluate opportunities for improvement. We appreciate your input and wish you the best in your future endeavors.

Explore other reviews about American Auto Shield

5.0
May 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to work with company culture.

Cons

The CEO at the time needed to be more engaged and transparent

2.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good people at the entry and mid-level

Cons

upper management is out of touch and only looks at the bottom line for Car Shield

1
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