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      American Auto Shield

      Engaged Employer

      American Auto Shield reviews

      Not worth it if you care about others - Claims Representative American Auto Shield Employee Review

      2.0
      Mar 27, 2023
      Claims representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      At this time I have none

      Cons

      Company does not put their members first. Claims constantly delayed due to adjuster not working in timely matter. Something that should take less than 5 hrs to review so customer can get vehicle fix same day takes weeks.

      avatar
      American Auto Shield Response
      3y
      Thank you for your feedback. The feedback we receive is used to evaluate opportunities for improvement. We are sorry to hear that we are missing the mark regarding your employee experience. We appreciate your feedback and will share it with upper management.

      Explore other reviews about American Auto Shield

      5.0
      May 2, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work with company culture.

      Cons

      The CEO at the time needed to be more engaged and transparent

      2.0
      Apr 13, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people at the entry and mid-level

      Cons

      upper management is out of touch and only looks at the bottom line for Car Shield

      1
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      American Auto Shield reviewsAmerican Auto Shield Claims Representative reviewsAmerican Auto Shield review