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American Auto Shield

Engaged Employer

Absolute dumpster fire - Trainer American Auto Shield Employee Review

1.0
Nov 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Nothing. Place is soul sucking every day with the new corporate policies implemented.

Cons

Unrealistic expectations. Take 40 calls a day as an adjuster? You people are insane. Don’t worry, they’ve cut 4-6 departments, and they’ll cut you too. They literally don’t care about you. I’d highly recommend a unionization effort at this point to protect your wages and roles. Do not work for this company. Questionable business practices and deceptive marketing with their sister company, CarShield.

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American Auto Shield Response
2y
Thank you for your valuable feedback. We are sorry to hear that your experience with American Auto Shield has not been a positive one. We care for our employees and take all feedback seriously. We will be sharing your feedback with upper management. We appreciate your review and would like to encourage you to utilize our open door policy and reach out to your direct manager, team lead, or HR to further express your concerns and opinions. Thank you for all you do.

Explore other reviews about American Auto Shield

5.0
May 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to work with company culture.

Cons

The CEO at the time needed to be more engaged and transparent

2.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good people at the entry and mid-level

Cons

upper management is out of touch and only looks at the bottom line for Car Shield

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