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      American Auto Shield

      Engaged Employer

      American Auto Shield reviews

      Not a good company to work for - Customer Service Representative (CSR) II American Auto Shield Employee Review

      1.0
      Mar 8, 2024
      Customer service representative (csr) ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      the pay is decent. not enough to make me retire from here.

      Cons

      no growth. false hopeful promises for moving up. stuck on the phone for over 2 years even tho my metrics are excellent. Higher up lie about helping when they just tell you what you want to hear to keep you at the same position.

      Explore other reviews about American Auto Shield

      5.0
      May 2, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work with company culture.

      Cons

      The CEO at the time needed to be more engaged and transparent

      2.0
      Apr 13, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people at the entry and mid-level

      Cons

      upper management is out of touch and only looks at the bottom line for Car Shield

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