employer cover photo
employer logo
employer logo

American Auto Shield

Engaged Employer

No raises for 2024 and no 401k match for 7 months! - Customer Service Representative American Auto Shield Employee Review

2.0
Mar 18, 2024
Recommend
CEO approval
Business Outlook

Pros

Nice Lead ( manager) .

Cons

Increased quotas by 40%, no raises during 2024, eliminated quarterly bonuses, no 401K match for 7 months, required some to return to office.

avatar
American Auto Shield Response
2y
Thank you for taking the time to provide your feedback regarding your experience at our company. We are pleased to hear that you have positive remarks about your manager. We understand that change can be challenging, and we recognize the impact these decisions can have on our team members. We encourage you to discuss your concerns directly with your manager or HR representative so we can address them more personally. Your input is crucial to help us improve and ensure our company is a place where everyone can thrive. Thank you again for your candid review. We are dedicated to making continuous improvements and value your dedication and the contributions you make to our company.

Explore other reviews about American Auto Shield

5.0
May 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to work with company culture.

Cons

The CEO at the time needed to be more engaged and transparent

2.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good people at the entry and mid-level

Cons

upper management is out of touch and only looks at the bottom line for Car Shield

1
See reviews by: Helpful|Rating|Date|All