Leadership is horrible. Got a new supervisor after no leadership for months. Took said supervisor more than 3 months to meet with his team or even introduce himself. Pay raise freezes, and no 401k matching. Mentality here is fall in line or get out. Leadership will not listen to their front line people even when supervisors and leads have to clue about what they are doing or systems covered. Repeated mistakes and no traction in getting much needed help for reps which would be in the form of new hires. There’s a reason their home warrranty can’t touch the top 10 in the industry.
