American Express is a principle centred, customer and employee focused company - Anonymous employee American Express Employee Review

4.0
Jun 27, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent people, established processes and systems

Cons

Its a big company with inherent issues of large corporations. Lack of fresh blood at senior levels- people stay on for years, you can get caught up in writing decks rather than action.

Explore other reviews about American Express

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

-friendly, professional and growth oriented culture -collaboration and coffee chats encouraged -recent string of high company ratings (higher bonuses)

Cons

-leaders can be iffy -hiring freeze can render you stuck -no growth for virtual employees

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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