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      American Express

      Engaged Employer

      American Express reviews

      My dream job, my dream company. - Senior Analyst, Marketing American Express Employee Review

      5.0
      Jun 13, 2008
      Senior analyst, marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      First of all, you will be working with very talented people who are intelligent and have strong communication skills. Secondly, the organization as a whole is very focused on people devleopment: you will be accessed 2/year on leaderhip skills and ability to drive results. They are always focused on where you want to be in the next 3-5 years- and will help shape your goals accordingly. Overall, the oganization is very open and specific with their goals & strategy. Finally, great work/life balance.

      Cons

      Very process oriented- long lead times! You will find it takes lots of individuals to make a decision, given it is a matrix organziation and many teams are involved.

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      5.0
      Jun 11, 2026
      Senior financial analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work-life balance and leadership

      Cons

      it'd be nice to be fully remote

      3.0
      Jun 8, 2026
      Consumer banking
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Complimentary lunch and starbucks everyday - On-site clinic for basic check ups - Hybrid

      Cons

      you will be taking phone calls every minute of the day. There will come a time where you feel like at the bottom of the world. You will ask yourself "is my role in life to help people reset their password online and assist them in logging in?" You cannot use the bathroom whenever you want, they have time coding that if you "abuse" them you will be flagged and subject to discipline. You have to give world class service but at the same time rush them off the phone or else you are not getting paid a good bonus. You will quickly find yourself gasping for air and time to relax when you take 50+ calls a day , you will feel drained. When is finally time to move up there is a high chance you will be paid less than you're current role as there are no bonuses in higher roles.

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      American Express reviewsAmerican Express Senior Analyst, Marketing reviewsAmerican Express review