Employee's Perspective Should be important - Customer Service Representative American Express Employee Review

4.0
Mar 6, 2018
Recommend
CEO approval
Business Outlook

Pros

Great Work Place, Good infrastructure and facilities, good opportunities for internal jobs and switch to different department, considerably Good pay masters

Cons

Unnecessarily stringent Management, Unfriendly Leadership (Top of the chain), Leave policy needs to be reevaluated

Explore other reviews about American Express

5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work-life balance and good pay

Cons

Nothing cons I can think of

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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