A great place to work before being laid off unexpectedly - Anonymous employee American Express Employee Review

3.0
Jan 8, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I very much enjoyed the people I worked for, although my direct superior did not handle stress well and tended to go into "bark" mode. I never took this personally, but at times, it was hard to stomach. The office was beautiful and save for one senior executive in Global Network Services, an environment of respect is fostered and professional development is encouraged.

Cons

Before I began my position, I stated in all of my interviews that I was looking for a better work-life balance. I was given my hours and told that "on a rare occasion, I may have to come in early, but you'll be able to leave early if that happens." Needless to say, I worked many hours of overtime, frequently coming in very early and staying very late. I was never opposed to doing so, but I did feel that I had been upfront in my interviews and was given a certain set of expectations that were never met. The biggest con for me was being unexpectedly laid off. Of course, many people were in the same boat, and again, I do not take this personally. When I was laid off, I was told that they would do anything that they could to help me. They would not give a letter of reference as it was against company policy. When the time came for me to give references in this tough market, I gave them my boss' contact information. She would not speak with them, even off the record, since it was against their policy. Being that I was laid off due to the economy and the fact that my position had been eliminated and had always had stellar performance reviews, I was stunned by this. I almost lost 2 job offers because of this. I find this reprehensible. They should know better that, in this tough job market, a small thing like a reference can truly give one candidate and edge over another.

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Pros

Great employee benefits such as annual bonus, PTO, 401K

Cons

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5.0
Nov 26, 2018
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Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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