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      American Express

      Engaged Employer

      American Express reviews

      Overall good place to work, but very political and moves at a snail's pace - Director of Finance American Express Employee Review

      3.0
      Feb 10, 2010
      Director of finance
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Some very smart people, but lots of mediocrity as well -Pretty good benefits, vacation is sacred -Focus on development, though favoritism and cliques often prevail in hiring decisions -Superior products, brand and customer service in an industry where there is no love lost between provider and customer -Community oriented -Many very capable senior leaders, though not the same story for middle management

      Cons

      -Bureaucracy is crippling; consensus driven, powerpoint culture leads to extremely long decision making processes -Technology is severely outdated (still on Lotus Notes and financial reporting systems are ancient) -Extremely risk averse -Obsessively focused on quarterly earnings

      Explore other reviews about American Express

      5.0
      Jun 23, 2026
      Senior associate, product management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great employee benefits such as annual bonus, PTO, 401K

      Cons

      Leadership isnt the best you are expected to figure things out on your own

      5.0
      Nov 26, 2018
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

      Cons

      The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

      201
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