Fast changing environment, can be like trying to run on shifting sands. Only consider them if you're a Type-A. - Manager American Express Employee Review

4.0
Oct 10, 2014
Recommend
CEO approval
Business Outlook

Pros

Most teams support flexible working arrangements, there's lots of training provided to employees and they hire very good and friendly people. The people you work with on a day to day basis will be great. Benefits are good if you have a family.

Cons

Promotions are difficult as the upper management tend to stay on in the company and it's about who you know rather than rewarding the best people. Although they have a large finance presence in Sussex, the main movers and shakers are in London so you'll need to take a role there to really get on. The Corporate "family" values of the company don't seem to be embodied by the upper management and seem only to be there to keep the masses content. There is also constant restructuring - I've been through it each year I've worked there.

Explore other reviews about American Express

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

work from home is nice

Cons

pulled in different directions often

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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