Horrible - Customer Service Representative American Express Employee Review

1.0
Mar 5, 2015
Recommend
CEO approval
Business Outlook

Pros

pay was alright for very easy job, felt very qualified compared to coworkers

Cons

no leadership, poor training, managers give mixed messages act like they are doing a favour when training employees, manager believes American express is the best company and acted like it was a privilege to work there even with no benefits.

Explore other reviews about American Express

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

work from home is nice

Cons

pulled in different directions often

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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