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      American Express

      Engaged Employer

      American Express reviews

      decent place if you are looking for a steady corporate job - Senior Manager American Express Employee Review

      3.0
      Aug 26, 2008
      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you work at American Express, you have lots of opportunities to move to different groups within the company after a few years - in fact it is encouraged. Company focuses a lot on employee development, there is very good work life balance, the hours are not too bad and the people for the most part are decent and talented. The vacation policy is decent, the location is ok, it is not a very cutthroat place compared to some other corporate or financial services organizations. The company also invests heavily in philanthropy and in community service and volunteer activities which I enjoyed.

      Cons

      bureaucratic, corporate, not challenging, slow moving

      Explore other reviews about American Express

      5.0
      Jun 11, 2026
      Senior financial analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work-life balance and leadership

      Cons

      it'd be nice to be fully remote

      3.0
      Jun 8, 2026
      Consumer banking
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Complimentary lunch and starbucks everyday - On-site clinic for basic check ups - Hybrid

      Cons

      you will be taking phone calls every minute of the day. There will come a time where you feel like at the bottom of the world. You will ask yourself "is my role in life to help people reset their password online and assist them in logging in?" You cannot use the bathroom whenever you want, they have time coding that if you "abuse" them you will be flagged and subject to discipline. You have to give world class service but at the same time rush them off the phone or else you are not getting paid a good bonus. You will quickly find yourself gasping for air and time to relax when you take 50+ calls a day , you will feel drained. When is finally time to move up there is a high chance you will be paid less than you're current role as there are no bonuses in higher roles.

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