YOU'RE WELCOME - Customer Care Professional American Express Employee Review

3.0
Feb 20, 2025
Recommend
CEO approval
Business Outlook

Pros

High salary, great benefits, reimbursements, free food, great amenities in the building

Cons

The management is disappointing—by far the worst I've experienced, lacking any sense of humanity. I thought I was strong, but this company proved me wrong. If you're considering opportunities, I'd suggest looking at W*ll* F instead. You're welcome.

Explore other reviews about American Express

5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

good work life balance overall

Cons

not enough of a challenge

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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