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American Family Insurance

Engaged Employer

My overall experience with American Family was C+ to B-. - Anonymous employee American Family Insurance Employee Review

3.0
Aug 28, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

American Family Insurance has generous benefits and some formal training in personal lines insurance subject matter. There is also a formal committee set up to improve employee morale.

Cons

American Family Insurance appears to be trending toward less experienced workers.This could lead to higher claim costs and fewer insureds( as rates have to be taken to offset rising claim severities due steep learning curve encountered with inexpericed employees ) in the near future.

Explore other reviews about American Family Insurance

5.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

good, best place to work

Cons

bad salary, need to increase

4.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Hired as remote, wonderful manager who encourages and aids career growth. My team is fantastic, the work life balance & flexibility works very well for me.

Cons

Felt like a bait & switch situation pretty soon after being hired, we were then told that we will be hybrid 50% of the time in office. Those of us who were hired as remote were required to live within 30-50 miles of an office are required to be in office 10 days a month starting this fall. But some were hired that live outside those parameters? So that requirement ended up not being true? The timing of it felt planned for my onboarding group I guess. And when complaints aired (obviously) upper management held forums in which they basically said “we gave you enough of a heads up, nothing you say is impacting our decision.” That’s really the only thing that has bothered me working here. We’ll see how it goes in the fall!

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