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American Greetings

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Worst Job I've Ever Had - Anonymous employee American Greetings Employee Review

1.0
May 25, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay is ok 3 weeks vacation if you're lucky 10 or so paid holidays

Cons

This is the worst job I've ever had. The red flags piled up before I even accepted the job. At the last minute I was told about a 2 year noncompete policy (only applies to Hallmark, more or less), mandatory binding arbitration, and mandatory drug testing. Read the fine print and you will find that in California and a few other places they legally cannot test for pot. In Ohio you are not so lucky. They also have a SEVEN YEAR address history and background check. Literally the same as what you need for a Global Entry card. The employment agreement massively changed during the interview process. As a highly paid technical office worker these have never come up before. Companies are desperate for my skill and usually don't anger the talent. If I had other options I would have thought a long time before accepting. Circumstances made this my best option. What a mistake it was. If someone came up to me today and offered half my salary but no insane management, I'd take it. It is possible that I got a uniquely bad manager, but I can tell a lot of the insane culture permeates more than just my boss. For a solid 4 months I was told the exact opposite of what I was told the week before. Trying to find out what your goals are is like pulling teeth. No matter what you do, you will be hit with double speak about how you should have been doing something else. Somehow everything is a "top priority." I got a "peer mentor" who was clearly given literally no instruction on how to mentor anyone, and management made no effort in making me feel welcome or understand the company processes or culture. I just ran through items on a checklist for a month, then did another project that was higher priority. Or so I thought. My manager then informed me I should have been doing other stuff instead. Despite weekly check ins with management they were somehow blindsided by what was done or not done. I've never loved a boss, but I've usually been able to recognize that they do something. At this job I truly could not tell you what value my boss ads. They are never first to jump on little tasks that the employees would prefer to avoid. They never proactively avoid problems further down the road. They never handle the office politics or follow ups with other departments. They constantly push it back on me to the point where I don't know what they do. Your work isn't done? Management will just say the same 3 phrases over and over. Then wonder why this strategy didn't work the hundredth time. Overwork is common across all departments and staff. You will commonly see people online and sending emails outside of official hours. You will see people on their laptops in the cafeteria at "lunch". Working through lunch is expected. The official hours are 8 to 5, though in practice this is only used to discipline you if you make some other mistake. Nobody works those hours every day, but there is a lot of off-hours work or working that full time period on some days. I have been specifically told that I may have to work beyond the 8-5 hours on some days. The implication was that the average would be above 40 hours per week on a yearly basis. No clear demarcation between work and play. Leaving to get lunch is frowned upon, and staying offsite to eat rather than bringing lunch back to work while eating is uncommon. I've worked in jobs with real life or death impact. I've worked in jobs with billions of dollars on the line. And I have never felt as stressed out as I have been for this greeting card company. HR and management resent you for asking for help. HR is rarely helpful at any company but this is the worst HR I've seen. Good luck leaving. The PTO is a pyramid scheme. It is "awarded" at the start of the fiscal year on March 1st. What they don't tell you is it is very slowly prorated. You don't get paid out for time you don't "earn." It is effectively impossible to take all the PTO you're owed for the month and not owe some money back when you quit or are fired. PTO does not carry over from year to year. If you join after March 1st you get scammed out of PTO. They "prorate" it and round down. Very rigid PTO. If it's February 28th and you want a day off that you don't have, pound sand. Rigid policy followers all around. Nobody cares about work getting done, just if policy was followed. Your recruiter might tell you about the "summer hours" where you get a half day off on Friday. What they don't tell you is you're still working 40 hours. You just pick up an extra hour on Monday through Thursday. These are optional, but just speaks to the insane culture of process over people at AG. Don't tell me you get one extra hour of productivity going from 39 to 40 hours a week. We have science that shows working 32 hours is just as productive as 40. At jobs where they aren't going over time sheets with a fine tooth comb, morale and productivity are higher. Look up Clayton, Dubilier & Rice. They are the shadowy owners of the company and have never been seen or heard from. Talk to people who have been here for years and they'll tell you things were better before the buyout. I suspect AG is enormously profitable but don't have any proof. I also believe I am wildly underpaid in my role. If you work here, be sure to check out the job market and talk with coworkers about a fair salary.

Explore other reviews about American Greetings

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Creative environment and ability to have a career.

Cons

Lots of red tape and old way of doing things.

3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great flexibility and work/life balance. Management is great, if they stick around. Good for a side job.

Cons

You cannot provide for a family only working this job. The workload does not align with the hours allotted to complete tasks. Many tasks require significantly more time than is given making it very difficult and stressful. You are constantly rushing to complete tasks so you do not go over time. Most weeks, the available hours are very limited. You may get 1-2 hours a week and the pay being between $11-$13 an hour, that’s not much of a paycheck. You will spend more on gas traveling to a store with only 1 hour you can work. Travel is only compensated between stores. This job also requires working on certain holidays but there is no extra holiday pay or bonuses. Only employees at stores with high sales get rewarded points to spend on items on their web-store. Large seasonal resets are extremely demanding due to the volume of work in a tight timeframe. Instructions for activities are not always clear, which can be confusing. Obtaining support is almost impossible, as field support wait times are very long and managers are managing heavy workloads themselves, limiting their availability. Store experiences vary. Some store associates are helpful, while others can be difficult to work with. A lot of time can be wasted waiting around or hunting down workers to get equipment needed to complete activities. Customers frequently complain about the cost of our items mainly the greeting cards. The devices provided to workers needs an update. Timekeeping requires a considerable amount of manual entry, including location, activity codes and store numbers. I have a list of codes and numbers saved in my phone because it it way too much to remember. The app is complicated and not very user friendly. Employees must also review and approve their time weekly on a separate app. Given today’s technology, a more streamlined and user-friendly system would greatly improve efficiency. After holidays, removing and disposing of greeting cards is quite an undertaking. There is a lot of waste in plastics, paper and cardboard. Employees are expected to record time spent transmitting data, reviewing shipments, and checking store activities for compensation. This was later capped at 10 minutes per week. For workers with multiple stores and various activities, this can be difficult to adhere to. Management is great but they are stretched way too thin. All the good ones leave due to excessive workloads.

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