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American National Insurance

Engaged Employer

Not a great environment - Client Service Specialist I American National Insurance Employee Review

3.0
Oct 14, 2021
Recommend
CEO approval
Business Outlook

Pros

Pays well for the work you are doing. Management is usually pretty fair.

Cons

It is IMPOSSIBLE to get days off approved. If you don't use your vacation you can't get paid out on it and you can only roll over 40 hours. So you either take days off at random times you don't need or you lose the days. Moving within the company is not easy. They don't give feedback even if you ask for it and when staffing is low you can forget about moving to a new department. Benefits are good but very expensive.

Explore other reviews about American National Insurance

5.0
Jul 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good supervisors who care about you, hours of operations, pleasant clients

Cons

Lack of transparency with upper management

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American National Insurance Response
2d
Thank you for your review. We’re committed to listening and learning from all feedback.
2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The company offers valuable insurance education opportunities and a tuition reimbursement program that supports professional development.

Cons

There is little incentive for long-term loyalty. Compensation appears to be based on legacy pay structures, resulting in new hires sometimes receiving higher starting salaries than long-tenured employees with extensive institutional knowledge and expertise in company processes.

1
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American National Insurance Response
2d
Thank you for taking the time to provide your feedback. We’ll share this with our compensation team. If you’d like to share further feedback, please email social@americannationl.com.
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