Has the chance to be awesome, but they don't want to take it. - IT Service Desk Analyst American National Insurance Employee Review

Good supervisors who care about you, hours of operations, pleasant clients

Lack of transparency with upper management

The company offers valuable insurance education opportunities and a tuition reimbursement program that supports professional development.

There is little incentive for long-term loyalty. Compensation appears to be based on legacy pay structures, resulting in new hires sometimes receiving higher starting salaries than long-tenured employees with extensive institutional knowledge and expertise in company processes.