employer cover photo
employer logo
employer logo

American Standard

Acquired by LIXIL

Engaged Employer

Absolutely the worst company for communication I have ever worked with - Sales Representative American Standard Employee Review

1.0
Jun 7, 2017
Recommend
CEO approval
Business Outlook

Pros

Great Product and Great Warranty

Cons

Management is terrible, they do not communicate with their sales force. If there is an issue with an installation you never know about it until you just don't get paid. If you try to ask about things like commissions or installation status you are ignored. They tell you you'll be paid for certain expenses like travel over 100 miles from home but then they invent ways to not pay the expenses. They owe me over $2,000 in expense money & have ignores my requests for answers as to why I have not been compensated. If they installer says they needed to perform work not initially called for they will charge the Sales Rep for the work at cost higher than the customer pays and you won't know they've charged you for it until it's taken from your commissions with little or often no explanation. I had 1/2 of my commission charged back a month after I was paid and the job was installed because they say the customer cancelled and someone else saved the job so they would get 1/2 the commissions. I was never informed of any of this until a month later when they deducted the amount from another sales commissions. STAY AWAY FROM SAFETY TUBS/LIBERATION BY AMERICAN STANDARD.

Explore other reviews about American Standard

5.0
Oct 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Great Company, Great Products, Great Support Staff

Cons

Can not think of any at this time

1.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent product but company as a whole is a joke.

Cons

1.5 to 2 hour drive time to homes 100k. A lot of no shows. I've been in Home Improvement for 15 years this is the worst Company by far I realized I can always expect to drive an hour and a half sometimes but not every single appointment plus I only got maybe three appointments a week did not stay there long not even a month talked to someone else that had the exact same experience think they stayed 6 weeks told me Leeds would be available I am a top salesperson in previous Home Improvement was not even going to post because figured maybe it was my area why this was happening I'm in Jacksonville. Dreaded I would run there are plenty plenty plenty of great home improvement companies out there this is not

1
See reviews by: Helpful|Rating|Date|All