Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Americaneagle.com

      Engaged Employer

      Americaneagle.com reviews

      No career growth, little reward, high turnover - Anonymous employee Americaneagle.com Employee Review

      1.0
      Dec 5, 2024
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people. If you decide to pursue a job at AmericanEagle.com, you will meet some amazing and friendly people who want to see you succeed.

      Cons

      1.) High turnover - Never have I been a part of a company where I saw so many people get hired and then leave in under a year. Before I left, they had let go of over 15 colleagues within one month’s time. Even more people were let go after I left. 2.) Micromanagement - timecards and billable time have been a huge issue with AE, however, when it gets brought up to senior management, it always gets brushed off and ignored. You are watched constantly with how much time you bill to a client, which can many times lead to poor quality and rushed work 3.) Little to no career growth - They will tell you there are plenty of career opportunities within AmericanEagle.com, however those roles are almost never clearly defined and the path to advancing your career can be extremely difficult. In the many years I worked at AE, never once was chosen for a promotion despite being put on larger and more difficult clients. They would hire people outside the organization for cheaper for the senior/manager roles 4.) Little to no reward. Job satisfaction and morale is extremely low - AmericanEagle at any time will put you on an unreasonable amount of clients to where you either work an exorbitant amount over your 40 hours or push due dates farther back. This has led to low morale within the company as expectations are unrealistic and the rewards are far and few between. There are almost non existent rewards for all the hard work you do and the money you put into Mike and Tony’s pockets. The raise they tried to give me this year didn’t even cover the cost of living adjustments and was quite frankly infuriating. 5.) Management is out of touch with reality — Despite starting a digital marketing agency, the owners truly have no idea what goes on in the digital marketing department and what it takes to succeed in a digital marketing channel. They only see dollar signs, and despite your efforts, they will terminate you for not delivering overpromised worked that the sales people sell these poor companies. Reality does not exist in their minds. 6.) They are not an employee centric company and will do whatever it takes to sell a client their services.

      avatar
      Americaneagle.com Response
      1y
      Thank you for sharing your feedback. At Americaneagle.com, we are incredibly proud of our dedicated and talented staff. While there is always room for improvement, we believe our team and workplace culture are key strengths. It’s important to note that our industry typically experiences a turnover rate of 10-15%. We are proud to say that our rate is significantly below this benchmark. We have nearly 250 team members who have been with us for five or more years—a testament to our organization's strong bonds and opportunities. Additionally, five of our employees recently celebrated an extraordinary milestone of 25 years with the company, highlighting their commitment and passion for what we do. Turnover at Americaneagle.com consists of both voluntary and involuntary departures. It’s worth mentioning that we have never conducted a mass layoff. Much of this year’s turnover has been related to individuals exploring entirely different career paths outside our industry, a factor largely beyond our control. We have also let go of non-performers. We always strive to support career growth, and our training department develops structured career paths paired with extensive internal and external training materials. These efforts will continue to expand as part of the upcoming review cycle to ensure our employees have the tools and resources needed for personal and professional development. Finally, we prioritize recognizing and rewarding employees who consistently go above and beyond and approach their roles with positivity and dedication. We provide excellent raises every year. Our employees' contributions are the backbone of our success, and we deeply appreciate everything they bring to the company. Thank you for sharing your perspective.

      Explore other reviews about Americaneagle.com

      5.0
      Feb 25, 2026
      Vp performance marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company, a well-established agency with deep roots in web development, has strategically expanded into digital marketing in recent years. As a recent employee, I immediately noticed that the digital marketing team is exceptionally talented and highly committed to driving measurable results for their clients. The agency has an impressive portfolio spanning diverse industries, the organization has cultivated a culture centered on performance, partnership, and client success.

      Cons

      Recent rapid growth needs to keep up with staffing

      1.0
      May 18, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Could be a good stepping stone if you're early in your career

      Cons

      Stop positioning this as a people-first company when everything clearly revolves around billable hours. If you want better work, stronger client relationships, and any kind of retention, you have to move beyond utilization being the only thing that matters. Right now, it drives every decision, and it shows. Give managers real authority. It makes no sense that decisions about people’s performance or employment are being made by leadership who are not involved in their day-to-day work. Either trust your managers to lead their teams or stop putting them in positions where they have no actual say. The constant push to “just bill a little more” or "bill an extra 15 min a day" completely misses the point. The issue is not that employees are not working hard enough. The issue is that the system is built in a way that prioritizes hours over impact. Suggesting that the solution is simply to work more is exactly why burnout continues to be a problem. If growth and development actually matter, then stop making them work against employees. Right now, any time spent on training or improving skills hurts utilization, which sends a very clear message that development is not truly valued. And most importantly, stop dismissing feedback. Labeling concerns as a generational issue or implying people should just be grateful to be here shuts down any chance of real improvement. These are not new complaints. The same themes have come up for years, and they continue to be ignored. At some point, there needs to be a decision to either acknowledge the reality and make meaningful changes, or continue with the same approach and accept the ongoing turnover and low morale. Right now, it feels like the latter.

      6
      See reviews by: Helpful|Rating|Date|All
      Related searches: Americaneagle.com jobs | Americaneagle.com salaries | Americaneagle.com benefits | Americaneagle.com interviews
      Americaneagle.com reviewsAmericaneagle.com reviews in ChicagoAmericaneagle.com review