Laudable mission, poor leadership - Manager Americares Employee Review

2.0
Jan 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Stated organizational mission/goals are commendable, generous benefits, remote work options, and overall talented and passionate coworkers.

Cons

Below market value pay scale (except for Director-level and higher which are obscenely overpaid), little or no room for advancement within the org. (HR acknowledges "churn-and-burn" staffing model), extreme disconnect between stated goals and allocation of resources, and little or no understanding of programmatic needs at leadership level (at least partly due to siloed work, but also most certainly due to a lack of organizational will). All of which combines to create an often toxic environment, internally speaking, and a perception among peer organizations that Americares is not seriously committed to their stated mission.

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Americares Response
2y
Thank you for taking the time to share your comments. We appreciate your opinions on the strength of the organization’s mission, benefits package, remote work options in some of our locations/departments, and recognition of passionate colleagues across the organization. Some facts and details about both the strengths and advice shared include (based on our HQ and U.S. locations): 1. Full details about our benefits package can be reviewed here: https://www.americares.org/take-action/jobs/ 2. Our pay scales are determined based on market surveys and ranges are formed using the same methodology for all of our levels. We post our salary bands transparently on job announcements (internally and externally). 3. Since 2022, 23% of our employees have had growth into a new title/new position within the organization; every employee received yearly cost of living increases, most employees received a merit-based increase, and the organization created more than 30 new positions that included options for internal growth. 4. The organization has clear growth paths that detail competency expectations for each role level, and we have a professional development budget as well as training resources for employees’ learning and development. 5. Our internal and external procedures for reporting harassment and any violation of ethics and laws offer various channels including but not limited to a third-party reporting line that gets thoroughly investigated, and direct P&T procedures for reporting with 0% tolerance for retaliation. Additionally, we have avenues to share feedback including 360 reviews and other anonymous feedback systems about people manager performance and competencies. In a humanitarian and development organization where the nature of our work is intensified by the reality of health inequities throughout the world, we have systems to not only address growth and appreciation, but well-being and mental health. Our generous PTO, health insurance, free meditation classes, and free counseling sessions for employees are just some of the essential offerings for well-being and mental health. Just like health is essential for individuals and communities to thrive, our employees and their well-being is essential for our organization’s mission to thrive. We deeply value our employees and will continue to listen to their feedback about ways to continue addressing their growth, voice, value, and more.

Explore other reviews about Americares

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great mission, work life balance and benefits. Management is very supportive and the people are hard working and pleasant.

Cons

They are very thoughtful, but some improvements can be made in being more agile to making positive changes.

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Americares is a genuinely mission-driven organization where you have the opportunity to make a meaningful difference while working alongside some incredibly talented and passionate colleagues. The people are what make this organization special, there is deep technical expertise, a collaborative culture, and a shared commitment to improving health for communities affected by poverty and disaster. I've had opportunities to grow professionally, lead strategic initiatives around quality, impact and learning and work across a diverse global portfolio. The organization also offers flexibility through remote and hybrid working, which has been invaluable in supporting work-life balance while collaborating with colleagues around the world. One of the things I value most is that Americares is a highly reflective organization. It doesn't pretend to have all the answers; instead, it continually learns, adapts, and looks for ways to improve. If you're someone who enjoys solving complex problems, working with exceptional people, and contributing to meaningful change, it's a very rewarding place to build a career.

Cons

As with many growing nonprofits, some organizational systems and processes continue to evolve. This means there are opportunities to help shape how work gets done, but it also requires flexibility, adaptability, and a willingness to work in an environment committed to continuous improvement. The positive side is that you'll be surrounded by talented colleagues who are genuinely invested in making the organization stronger.

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