Turnover madhouse, - Customer Service Representative (CSR) Americo Life Employee Review

4.0
Jun 6, 2023
Recommend
CEO approval
Business Outlook

Pros

The company offers semi-annual bonuses, very nice Christmas gifts, and two company wide events during the beginning of summer (June) company day at the K and a fantastic Christmas party.

Cons

Speed is rewarded over quality of work. Associates who are downright rude and impatient with customers on the call are rewarded over associates who provide a good experience. Turnover is high in this department and the other departments usually have people who stay there longterm so it's not as easy to move up.

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5.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Work Environment Company Culture Pay

Cons

Planning to Return to Office

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