Pros
- Opportunity to grow/move up but not worth it - Flexible / Understanding with tardiness/absences (probably too understanding) - Was good pay but because everything's rising in 2022 its no longer good pay - Get to meet SOME great people, but lots of workers slack off/are lazy which affects you in the long run
Cons
- Not enough training and communication - Managers and leads don't prioritize urgent matters with clients - Some fellow employees are very rude and get talked to by managers often without being penalized - Only some roles have the opportunity to get bonuses, not everyone gets to be apart of their 'monthly raffles' either - Bait & switch / feels like you're scamming clients - You pay A LOT for benefits & you pretty much have to read the fine print because you can't cancel your benefits for a whole YEAR which is INSANE(didnt happen to me but happened to a co-worker) - I never thought a job would be too 'laid back' but this one definitely is, they overlook workers who dont return client calls, slack on the job (seriously someone had 4+ hours of idle time!! and is still working there?!) Maybe thats a good thing for you if you slack and just want a paycheck but for people that actual want to do there job and make a difference, it sucks - The raises they provide are horrible. If you're being told you cut the error rate down by 3% by yourself you should get a full 1$ raise, not 50 cents. - Some starting positions start at a higher pay than I am currently making and I've worked here for over a year with 2 raises. There are honestly a lot more cons but these are the few I decided to list.
